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Recover access when you change phone

What to do when your two-factor device is lost, replaced or wiped.

What this article covers

  1. 1Before you switch device
  2. 2Verifying your identity
  3. 3Registering the new number
  4. 4Removing the old device
  5. 5Reviewing active sessions

The full walkthrough is not published yet.

The steps above are what it will cover. In the meantime, contact support and we will talk you through it.

Never share your password, authentication code or biometric information with support — including in a screenshot.

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